Shipping Policy
We offer free shipping worldwide (2-14 working days).
We use DHL as our official courier. Tracking information will be provided via email.
We aim to dispatch orders within the first 48 hours we receive them.
Once you have placed your order, you will have 24 hours to contact us if you need to amend the shipping address you provided (if you made a mistake). Contact us at info@mineralspectrum.com, and be sure to include your order number. We cannot be liable for a change in delivery address after we have dispatched the order.
International Orders
International orders can take up to 25 working days depending on where you are located. Take into consideration that your order may get stopped in customs. If your order has not arrived by then please email info@mineralspectrum.com with your order number and contact details.
International orders might be subjected to importation tax dependent on the value and/or location of your purchase. Importation tax is established by each country differently, and is not associated with Mineral Spectrum. Please check with your local authorities for more information.
We use DHL as our official courier. Tracking information will be provided via email.
We aim to dispatch orders within the first 48 hours we receive them.
Once you have placed your order, you will have 24 hours to contact us if you need to amend the shipping address you provided (if you made a mistake). Contact us at info@mineralspectrum.com, and be sure to include your order number. We cannot be liable for a change in delivery address after we have dispatched the order.
International Orders
International orders can take up to 25 working days depending on where you are located. Take into consideration that your order may get stopped in customs. If your order has not arrived by then please email info@mineralspectrum.com with your order number and contact details.
International orders might be subjected to importation tax dependent on the value and/or location of your purchase. Importation tax is established by each country differently, and is not associated with Mineral Spectrum. Please check with your local authorities for more information.